Member Agencies

Together we are Transforming Hunger into Hope

Thank you for your hard work on the front lines of hunger relief! Ozarks Food Harvest’s member agencies, including food pantries, feeding sites and other partner organizations, have many benefits. In addition to food, funds and training provided by Ozarks Food Harvest, your agency can access food safety information and other resources online to support your mission.

For online ordering, click below. If you have questions, contact an OFH Member Services representative at (417) 380-5007 or

Order Login

Food Safety


Food and non-food items donated to Ozarks Food Harvest are carefully handled and tracked throughout the distribution process so that product retrieval is possible in the event of a recall.

Sign-up to receive notification emails for recalls, market withdrawals and safety alerts from the FDA, or view current alerts at right. Download the widget for a website or blog.

The O’Reilly Center for Hunger Relief is AIB certified and has earned a superior food safety certification rating for four consecutive years. As a Feeding America food bank, OFH adheres to the same guidelines grocers and manufacturers must follow. Many OFH food bankers are also ServSafe certified.

All OFH member agencies must be trained in food safety

This Feeding America requirement is for at least one staff member at each agency involved in the daily operations at his or her facility to have training in food safety. However, more than one member is always encouraged!. The Food Bank offers its Food Safety Training twice each year for all network members. The course is held at Ozarks Food Harvest, 2810 N. Cedarbrook in Springfield. To register for an upcoming Food Safety Training, select one of the two annual course dates listed. Click on the date and time you would like to attend to register.

If your organization has a team member who has already earned a food safety training certificate — via ServSafe or the local health department — simply scan and email the certificate to Certificates are also accepted via fax at (417) 865-0504 and through mail at P.O. Box 5746, Springfield, MO 65801-5746.

Food Safety Training for Pantries

Food Safety Training for Feeding Sites

OFH offers product extensions and inspection guidelines

As you probably know, the FDA allows manufacturers to stamp products with an expiration date, however, in most instances, this date is not intended to be a food safety date. The date actually helps the seller determine how long to keep the product on display and to help the consumer use the product when it is of best quality. To determine if food donations are still safe to consume, view OFH’s Product Extension dates.

If volunteers are inspecting donations made to your agency on-site, review Ozarks Food Harvest’s Inspection Guidelines made available to all Food Bank volunteers. Utilizing these guidelines will more consistently yield a safe and quality product. It can also increase your client satisfaction and help to efficiently train your volunteers.

Senior Food Program

Is your agency in compliance?

Are your refrigerators and freezers maintaining proper temperatures? Is your food stored properly? Is your civil rights poster visible to your clients? These questions and others are addressed when Ozarks Food Harvest staff visit your agency for routine monitoring.

View the form Food Bank staff utilizes during the member monitoring process. All members are required to send at least one staff, board member or volunteer to The Food Bank’s annual conference for its agency partners.

Agency Membership and Release Agreement

Mobile Pantry Program


The Healthy Food Bank Hub



For low-income and food-insecure individuals and families, choosing and preparing Foods to Encourage can be as difficult as accessing these foods. Some recipes — although very nutritious — might call for expensive, less common pantry items, or require inaccessible kitchen tools. When on a limited budget, it can be difficult to find healthy recipes that are also inexpensive to prepare. The Hub’s recipes have been evaluated with the needs and barriers in mind for individuals and families experiencing food insecurity.

Learn MoreAccess the Hub's Recipes

Agency Resources


Thanks to all who attended the Member Services Conference! Your participation is what made the event a huge success! Food Bank staff would especially like to thank all the agencies who shared their ideas and expertise during the breakout sessions.

And congratulate the winners of our partner awards!

  • Best SNAP Referral Partner: C-Street Connect at Crimson House, Springfield
  • Best Nutrition Program Partner: SWMOA, Marshfield Senior Center
  • Best Social Media Partner: Hickory County C.A.R.E.S., Wheatland
  • Best Client Services Award: Church of Christ, El Dorado Springs
  • Innovation Award: Bread of Life, Marshfield

If you did not attend, we hope to see you next year! Next year’s conference date and location is to be determined.

Don’t forget to view the conference photos on our Facebook page!

Visit Ozarks Food Harvest’s Resource Center

If you haven’t been to your Food Bank yet, consider scheduling a tour! You’ll find OFH has a space especially for member agencies that’s continually restocked with new helpful information for your organization.

Need recipes for a unique breakfast? Email OFH to request printed recipes to provide with using slow cookers, microwaves and blenders. We also have recipes for coffee drinks from around the world. Clients not sure what to do with avocados, asparagus, strawberries and watermelon? Request OFH’s recipes that call for these fresh produce items. Sometimes it is difficult to know how to cook with spices — visit our resource center to learn information about spices like ginger, paprika, nutmeg and cinnamon.

These resources can also be emailed or printed and delivered. Similar resources are available at The Food Bank and all materials are available for order at no cost.

For additional online resources and tools to empower people to make healthier food choices, visit

Please allow two to four weeks to process your request for printing of posters available for order, pickup or delivery. Limit two posters per agency, please.



Ozarks Food Harvest announced Hunger Challenge 6 in Fall 2015. Thanks to the Walmart Foundation’s State Giving Program, OFH member pantries, in good standing, have a chance to receive a dollar-for-dollar matching grant. The funds raised will be used as a Challenge Grant for hunger-relief across the Ozarks. Member agencies have until March 1, 2016 to raise funds.

Through the State Giving Program, the Walmart Foundation supports organizations that create opportunities so people can live better. The program strives to award grants that have a long-lasting, positive impact on communities across the U.S.



Civil Rights Training

The USDA Food and Nutrition Service (FNS) mandates that Civil Rights training be conducted annually to inform and update state and local agency staff and volunteers of their obligations under Civil Rights laws and regulations.

  • Every OFH member agency must keep documentation that all staff and volunteers have been trained. Use the civil rights training volunteer sign-in to record all those trained at your agency and retain on-site with agency records.
  • The Food Bank will automatically receive each agency’s online testing results, as well as the key personnel who have been trained.


The Food Bank’s self-paced manual contains detailed information about civil rights policies and serves as a guideline for protecting the rights of all program participants.

Before completing the 10-question test, agency staff may go back and review any section at any time. This method of learning allows participants to move at his or her own pace before the due date provided by Ozarks Food Harvest.

In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. To file a complaint of discrimination, write: USDA, Director, Office of Adjudication, 1400 Independence Avenue, SW Washington, D.C. 20250-9410. Or, call (866) 632-9992. Individuals who are hearing impaired or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339 or (800) 845-6136 (Spanish). USDA is an equal opportunity provider and employer.

All of Ozarks Food Harvest’s partner agencies comply with a non-discrimination policy and are prohibited from refusing service to anyone based on race, creed, religious or political affiliation, gender or sexual preferences. Agencies are also prohibited from requiring participation in any religious services or activities in exchange for Ozarks Food Harvest’s food or services.