Member Agencies

Together we are Transforming Hunger into Hope

Thank you for your hard work on the front lines of hunger relief! Ozarks Food Harvest’s member agencies, including food pantries, feeding sites and other partner organizations, have many benefits. In addition to food, funds and training provided by Ozarks Food Harvest, your agency can access food safety information and other resources online to support your mission.

For online ordering, click below. If you have questions, contact an OFH Member Services representative at (417) 380-5007 or

Order Login

Food Safety


Food and non-food items donated to Ozarks Food Harvest are carefully handled and tracked throughout the distribution process so that product retrieval is possible in the event of a recall.

Sign-up to receive notification emails for recalls, market withdrawals and safety alerts from the FDA, or view current alerts at right. Download the widget for a website or blog.

The O’Reilly Center for Hunger Relief is AIB certified and has earned a superior food safety certification rating for four consecutive years. As a Feeding America food bank, OFH adheres to the same guidelines grocers and manufacturers must follow. Many OFH food bankers are also ServSafe certified.

All OFH member agencies must be trained in food safety

Food safety is an important aspect of our work to end hunger and Ozarks Food Harvest is committed to providing continued training opportunities in food safety practices to our members. Beginning September 1,  2016, OFH will now require at least two staff members from each agency (pantry and feeding sites) trained in food safety.

The Food Bank offers its Food Safety Training for all network members for free. The course is held at Ozarks Food Harvest, 2810 N. Cedarbrook in Springfield. To register for an upcoming Food Safety Training, select the appropriate course date listed. Click on the date you would like to attend to register.

Pantries are required to attend OFH food safety classes in order to receive information suited for the food banking/food pantry industry.

If your feeding site has a team member who has already earned a food safety training certificate — via ServSafe or the Greene Co. Health Department — simply scan and email the certificate to Certificates are also accepted via fax at (417) 865-0504 and through mail at P.O. Box 5746, Springfield, MO 65801-5746.

OFH offers product extensions and inspection guidelines

As you probably know, the FDA allows manufacturers to stamp products with an expiration date, however, in most instances, this date is not intended to be a food safety date. The date actually helps the seller determine how long to keep the product on display and to help the consumer use the product when it is of best quality. To determine if food donations are still safe to consume, view OFH’s Product Extension dates.

If volunteers are inspecting donations made to your agency on-site, review Ozarks Food Harvest’s Inspection Guidelines made available to all Food Bank volunteers. Utilizing these guidelines will more consistently yield a safe and quality product. It can also increase your client satisfaction and help to efficiently train your volunteers.

Senior Food Program

Is your agency in compliance?

Are your refrigerators and freezers maintaining proper temperatures? Is your food stored properly? Is your civil rights poster visible to your clients? These questions and others are addressed when Ozarks Food Harvest staff visit your agency for routine monitoring.

View the form Food Bank staff utilizes during the member monitoring process. All members are required to send at least one staff, board member or volunteer to The Food Bank’s annual conference for its agency partners.

Agency Membership and Release Agreement

Mobile Pantry Program


The Healthy Food Bank Hub



For low-income and food-insecure individuals and families, choosing and preparing Foods to Encourage can be as difficult as accessing these foods. Some recipes — although very nutritious — might call for expensive, less common pantry items, or require inaccessible kitchen tools. When on a limited budget, it can be difficult to find healthy recipes that are also inexpensive to prepare. The Hub’s recipes have been evaluated with the needs and barriers in mind for individuals and families experiencing food insecurity.

Learn MoreAccess the Hub's Recipes

Agency Resources


Join us Monday, April 10, 2017 for the annual Member Services Conference at The Ramada Oasis Conference Center, 2546 N. Glenstone Ave. in Springfield!  Print out the Registration Form HERE!

The doors will open at 7:30 a.m., so you can arrive early, get yourself settled, grab some breakfast and take advantage of some early networking. The conference officially begins at 9 a.m. and ends around 3:30 p.m.

This year’s conference focuses on gratitude and reflects on the many things we take for granted and how we can be better when we look through life through the eyes of one another.

We’re putting together the finishing touches and are excited about the new format! We’ve also added some new resources and hope you’ll take advantage of them.

We look forward to seeing you and hope you find this year’s conference the Best. Conference. Ever.

You can view the conference photos from 2016 on our Facebook page!

Visit Ozarks Food Harvest’s Resource Center

If you haven’t been to your Food Bank yet, consider scheduling a tour! You’ll find OFH has a space especially for member agencies that’s continually restocked with new helpful information for your organization.

Need recipes for a unique breakfast? Email OFH to request printed recipes to provide with using slow cookers, microwaves and blenders. We also have recipes for coffee drinks from around the world. Clients not sure what to do with avocados, asparagus, strawberries and watermelon? Request OFH’s recipes that call for these fresh produce items. Sometimes it is difficult to know how to cook with spices — visit our resource center to learn information about spices like ginger, paprika, nutmeg and cinnamon.

These resources can also be emailed or printed and delivered. Similar resources are available at The Food Bank and all materials are available for order at no cost.

For additional online resources and tools to empower people to make healthier food choices, visit

Please allow two to four weeks to process your request for printing of posters available for order, pickup or delivery. Limit two posters per agency, please.



Walmart’s Hunger Challenge

Ozarks Food Harvest announced Hunger Challenge 7 in Fall 2016. Thanks to the Walmart Foundation’s State Giving Program, OFH member pantries, in good standing, have a chance to receive a dollar-for-dollar matching grant. The funds raised will be used as a Challenge Grant for hunger-relief across the Ozarks. Member agencies have until March 1, 2017 to raise funds.

Through the State Giving Program, the Walmart Foundation supports organizations that create opportunities so people can live better. The program strives to award grants that have a long-lasting, positive impact on communities across the U.S.

Invest An Acre

Invest An Acre is a way rural agencies can maximize their donations. The program encourage farmers to donate a portion of their crop proceeds and community members to donate financially to help fight rural hunger in their own communities. Donations made within Invest An Acre guidelines will be matched dollar-for-dollar, doubling the impact to feed neighbors in rural communities who might otherwise go without. To make a donation or learn more about how you can get involved with Invest An Acre please contact Jennifer Sickinger or 417-865-3411, ext. 110.


Civil Rights Training

The USDA Food and Nutrition Service (FNS) mandates that Civil Rights training be conducted annually to inform and update state and local agency staff and volunteers of their obligations under Civil Rights laws and regulations.

  • Every OFH member agency must keep documentation that all staff and volunteers have been trained. Use the civil rights training volunteer sign-in to record all those trained at your agency and retain on-site with agency records.
  • The Food Bank will automatically receive each agency’s online testing results, as well as the key personnel who have been trained.


The Food Bank’s self-paced manual contains detailed information about civil rights policies and serves as a guideline for protecting the rights of all program participants.

Before completing the 10-question test, agency staff may go back and review any section at any time. This method of learning allows participants to move at his or her own pace before the due date provided by Ozarks Food Harvest.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at:, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights,1400 Independence Avenue, SW, Washington, D.C. 20250-9410; by fax: (202) 690-7442; or by email

This institution is an equal opportunity provider.

All of Ozarks Food Harvest’s partner agencies comply with a non-discrimination policy and are prohibited from refusing service to anyone based on race, creed, religious or political affiliation, gender or sexual preferences. Agencies are also prohibited from requiring participation in any religious services or activities in exchange for Ozarks Food Harvest’s food or services.